14K GOLD ICED OUT CROSS
The Iced out golden cross pendant which uses handset Iced Out that come set along a micro pave setting for added security while the 5 times plating add shine to this stunning piece. This is one of the most popular pendant in our collections..
Stainless Steel Chain
Copper Gold plated Pendant
Our policy lasts 30 days. If 30 days have gone by since your purchase, then unfortunately we can’t offer you a refund. Refunds apply to all damages caused by us, shipping company or manufacture. However you are always entitled with our one year warranty. We can always exchange or repair them if you are not happy with the product due to quality reason or various damages. We do not provide refund if a product return is required
Any Shipping Cost are not refundable.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Products on Clearance are NON-REFUNDABLE
Product purchased from Custom Jewelry Collection are not refundable after 24hr of purchase except single drip pendants.
To complete your return, we require a receipt or proof of purchase.
Do not return any products without contacting support.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 286 arlington ave w, #307, Saint Paul MN 55117, United States.
To return your product, you should mail your product to: 286 arlington ave w, Apt 307, Saint Paul MN 55117, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $200, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
All delivery within the United States will take roughly 1-2 weeks except for custom pendants. Delivery time will be more during high order volume.
Custom Jewelries from our custom collection will take 2-3 weeks (expedited Shipping) and 4-5 weeks for Free shipping. ( These time are Subject to change). Please look at production description for current updates.
Factors such as weather, holidays, high order volume may delay delivery process.
If products not received within the ETA period mentioned in description, please contact support, your item may be lost or things might not have gone the right way. Sometimes there could be delay due to higher order volume.